Last Updated: September 27, 2026

This Privacy Policy describes how Houston Cartworks LLC ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit [Store URL] (the "Site"), make a purchase, or subscribe to our newsletter and marketing communications.

1. Information We Collect

When you visit our Site or make a purchase, we collect several categories of information:

A. Information Provided directly by You

• Order & Customer Details: Name, billing address, shipping address, email address, phone number, and order history.

• Communications: Any information you provide when contacting customer support or filling out forms on our Site.

B. Payment Information

When you make a purchase, payment details are collected directly by our third-party payment processor, Stripe.

• We do not collect or store full credit card numbers, CVVs, or bank account details on our servers.

• Stripe processes this data in accordance with PCI-DSS standards. You can review Stripe's Privacy Policy at stripe.com/privacy.

C. Automatically Collected Information

Through our hosting provider, Shopify, and related analytics tools, we automatically collect details about your device and browsing activity when you visit the Site:

• Device & Connection Data: IP address, web browser type, operating system, time zone, and language settings.

• Browsing Activity: Pages viewed, products viewed or added to your cart, search terms, referring websites, and interaction data.

• Cookies & Tracking: We use cookies, web beacons, and pixels to power your shopping session (e.g., keeping items in your shopping cart), track analytics, and optimize marketing campaigns.

2. How We Use Your Information

We use your personal data to operate our online store and deliver our products:

• Fulfilling Orders: Processing payments via Stripe, printing shipping labels, managing logistics, and sending order confirmation and tracking emails.

• Customer Support: Resolving issues, handling returns, and answering questions.

• Email Marketing: If you opt in (or where permitted by law), sending promotional emails, sales notifications, product recommendations, and abandoned cart reminders using our email service provider [Insert Provider, e.g., Klaviyo / Mailchimp]. You can unsubscribe at any time via the link at the bottom of any email.

• Store Optimization & Security: Monitoring traffic to improve user experience, preventing fraud, and detecting malicious activity.

3. Service Providers & Data Sharing

We share your personal information with trusted third-party service providers who assist in running our e-commerce operations:

• Shopify: Powers our online store. Shopify stores customer data on secure servers behind a firewall. Read Shopify’s Privacy Policy at shopify.com/legal/privacy.

• Stripe: Processes payments, handles fraud detection, and securely transmits financial transactions.

• Email Marketing Platform: Handles subscriber lists and delivers marketing messages on our behalf.

• Fulfillment & Carriers: We share shipping details with logistics partners (e.g., USPS, UPS, FedEx, DHL) to deliver your purchases.

• Legal Compliance & Protection: We may disclose information to respond to lawful requests, subpoenas, or to protect the legal rights and safety of our business and customers.

4. Cookies and Tracking Technologies

Our Shopify storefront uses essential, performance, and marketing cookies.

• Essential Cookies: Necessary for account login, navigation, and shopping cart functions.

• Analytics Cookies: Help us understand site traffic and customer paths through tools like Google Analytics or Shopify Analytics.

• Marketing Pixels: Allow us to display relevant ads on social media or search networks (e.g., Meta Pixel, Google Ads).

You can control cookie settings through your browser settings or opt out of targeted advertising via aboutads.info.

5. Your Rights & Choices

Depending on your location (including California, the EU/UK, and other US states), you may have the following rights regarding your personal data:

• Access & Portability: Request a copy of the personal data we hold about you.

• Correction & Deletion: Request corrections to your details or request complete erasure of your account and customer record.

• Marketing Opt-Out: Unsubscribe from marketing emails instantly using the "Unsubscribe" link in any promotional message.

• Opt-Out of Data Sale/Sharing: We do not sell personal data for money. If you wish to opt out of targeted ads/cross-context behavioral advertising, submit a request to the contact email below.

To exercise any privacy rights, contact us at [Insert Contact Email].

6. Data Retention

We retain your order information for our business records (including tax, legal, and accounting obligations) for as long as necessary, unless you request deletion of your information.

7. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

8. International Transfers

Your information may be processed and stored in servers outside your home region (including the United States and Canada) by Shopify, Stripe, and our email marketing software. We utilize standard safeguards to protect your data during international transfers.

9. Contact Us

If you have questions about this policy, wish to make a privacy request, or have a complaint, please contact us:

• Store Name: Houston Cartworks LLC

• Email: information@houstoncartworks.com