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Terms of Service

HOUSTON CARTWORKS LLC

RENTAL TERMS AND CONDITIONS OF SERVICE

A Legally Binding Agreement — Please Read Carefully Before Signing

Last Updated: August 2026 | Governing State: Texas

Important Notice to Renter:
This document constitutes a legally binding agreement between you ("Renter") and Houston Cartworks LLC ("Company"). By completing a booking, providing payment, or accepting delivery of any equipment, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions set forth herein. If you do not agree to these Terms, you must not proceed with your booking or accept delivery of any rental equipment.
You are strongly encouraged to read this Agreement in its entirety before signing or confirming your reservation. Electronic acceptance of these Terms is valid and enforceable under the Texas Uniform Electronic Transactions Act (UETA), Tex. Bus. & Com. Code §322.001 et seq.

1. AGREEMENT OVERVIEW

1.1 Parties. This Rental Terms and Conditions of Service Agreement ("Agreement") is entered into between Houston Cartworks LLC, a limited liability company organized and existing under the laws of the State of Texas ("Company"), and the individual or entity identified as the renter at the time of booking ("Renter"). The Company and Renter are collectively referred to herein as the "Parties."

1.2 Binding Effect. This Agreement becomes binding upon the earliest of the following: (a) the Renter's completion of an online booking or reservation; (b) the Renter's submission of payment or security deposit; (c) Renter's electronic acknowledgment or digital signature of this Agreement; or (d) Renter's acceptance of equipment at the time of delivery. Each of the foregoing constitutes valid acceptance of all terms herein.

1.3 Electronic Acceptance. The Parties expressly agree that electronic signatures, digital acknowledgments, and electronic acceptances shall be valid, enforceable, and legally binding to the same extent as handwritten signatures, pursuant to the Texas Uniform Electronic Transactions Act (UETA), Tex. Bus. & Com. Code §322.001 et seq. No Renter may disclaim the terms of this Agreement solely on the basis that acceptance was made electronically.

1.4 Rental Period. The "Rental Period" means the period commencing at the time of scheduled delivery of the equipment to the Renter's designated delivery address and concluding at the time of the Company's scheduled retrieval of the equipment, as set forth in the booking confirmation.

1.5 Definitions. As used in this Agreement: "Equipment" means any golf cart(s), accessories, chargers, keys, or related items provided by the Company to the Renter; "Booking Confirmation" means the written or electronic confirmation issued by the Company upon receipt of a reservation and deposit; "Rental Fee" means the total amount charged for the Rental Period as stated in the Booking Confirmation.

2. DELIVERY-ONLY SERVICE POLICY

2.1 Delivery-Only Model. Houston Cartworks LLC operates exclusively as a delivery-based rental service. The Company does not maintain a storefront, retail location, or facility for customer pickup under any circumstances. All Equipment is delivered to and retrieved from the Renter's designated delivery address by Company personnel. No exceptions to this policy will be made.

2.2 Service Area. Delivery and retrieval services are available within Harris County, Texas, and approved surrounding counties within the Greater Houston metropolitan area. The Company reserves the right to assess, modify, or decline service to specific addresses based on logistical feasibility, safety, or distance. Delivery availability to a specific address is confirmed only upon issuance of a Booking Confirmation.

2.3 Accurate Delivery Address. The Renter is solely responsible for providing a complete, accurate, and accessible delivery address at the time of booking. If the address provided is incorrect, incomplete, or inaccessible to Company delivery vehicles, the Company shall bear no liability for failed or delayed delivery, and no refund shall be issued. Any rescheduling necessitated by Renter-provided address errors may be subject to additional fees.

2.4 Delivery Windows. Delivery windows are scheduled at the time of booking and confirmed in the Booking Confirmation. The Company will make reasonable efforts to arrive within the agreed delivery window. Minor delays due to traffic, weather, or unforeseen logistical factors do not constitute a breach of this Agreement and do not entitle the Renter to any refund or reduction in Rental Fee.

2.5 Required Presence at Delivery. The Renter, or a designated responsible adult who is at least eighteen (18) years of age, must be physically present at the delivery location at the time of scheduled delivery to: (a) receive and inspect the Equipment; (b) execute or acknowledge this Agreement; and (c) provide a valid government-issued photo identification upon request. Renter must designate any such responsible adult in writing at the time of booking.

2.6 Failed Delivery — Renter Absence or Inaccessibility. If the Company's delivery attempt fails due to: (a) the Renter's or designated adult's absence from the delivery location; (b) the delivery location being inaccessible to Company vehicles or personnel; or (c) any other condition attributable to the Renter, the full Rental Fee shall be charged and no refund shall be issued. The security deposit shall be refunded, less any applicable failed delivery administrative fee as disclosed at booking.

2.7 Right to Refuse Delivery. The Company reserves the right, at its sole and reasonable discretion, to refuse, delay, or cancel a delivery if: (a) the delivery location is deemed unsafe for Company personnel or equipment; (b) the access road or venue is unsuitable for delivery vehicles; (c) conditions at the site pose a risk of damage to the Equipment; or (d) the Company determines that applicable laws or ordinances prohibit delivery to the specified location. In such cases, the Company will make reasonable efforts to notify the Renter promptly, and an appropriate remedy or refund will be determined on a case-by-case basis.

2.8 Delivery and Pickup Fees. All applicable delivery and retrieval fees will be disclosed to the Renter prior to booking confirmation. Delivery and pickup fees are non-refundable once the delivery has been successfully completed or reasonably attempted.

3. ELIGIBILITY & AGE REQUIREMENTS

3.1 Minimum Age to Rent. Only individuals who are at least eighteen (18) years of age may enter into this Agreement as a Renter. By booking Equipment, the Renter represents and warrants that they meet this minimum age requirement. The Company reserves the right to cancel any booking and refuse delivery if the Renter is found to be under eighteen (18) years of age, with no refund of the Rental Fee.

3.2 Valid Identification. The Renter must present a valid, government-issued photo identification (e.g., driver's license, state ID, or passport) at the time of delivery upon Company request. Failure to produce acceptable identification may result in refusal of delivery without refund of the Rental Fee.

3.3 Minimum Operator Age. Any individual operating the Equipment must be at least sixteen (16) years of age. Any operator who is sixteen (16) or seventeen (17) years of age must have a signed parental or legal guardian consent form on file with the Company prior to or at the time of delivery. The Company will provide a consent form template upon request.

3.4 Proof of Age — Verification Right. The Company reserves the right, at its sole discretion, to require proof of age for both the Renter and any identified or apparent operator at the time of delivery or at any time during the Rental Period. Refusal to provide requested proof of age constitutes grounds for immediate termination of the rental without refund.

3.5 Renter's Responsibility for Operators. The Renter bears full and sole responsibility for ensuring that each and every person who operates the Equipment during the Rental Period meets the minimum age requirements set forth in this Section. The Company shall not be held liable for any violation of this requirement resulting from the Renter's failure to monitor or restrict access to the Equipment.

4. RENTAL RULES & PERMITTED USE

4.1 Permitted Use. The Equipment is provided exclusively for lawful, recreational, and low-speed personal use. Renter agrees to operate and permit operation of the Equipment only in a safe, responsible, and lawful manner consistent with its intended design and purpose.

4.2 Approved Locations of Operation. The Equipment may only be operated on: (a) private property with the express permission of the property owner; (b) designated golf cart paths, community trails, or similar private or quasi-public paths where golf cart use is expressly permitted; or (c) any other location expressly authorized under applicable Texas law and local municipal ordinances. See Section 5 for Texas-specific legal restrictions.

4.3 Prohibited Uses. The following uses are expressly prohibited and constitute a material breach of this Agreement:

• Operation on any public road, street, or highway, except as may be permitted under Texas Transportation Code §§551.401–551.405 (Low-Speed Vehicle provisions) and only when the Equipment meets all applicable statutory equipment requirements and has been authorized for such use;

• Off-road operation on rough terrain, unpaved surfaces, hills, or any surface for which the Equipment is not designed;

• Participation in any racing, speed contest, or reckless operation;

• Use of the Equipment for towing, hauling, commercial transport, or any load-bearing application;

• Commercial use, subletting, or use for any revenue-generating purpose not disclosed and approved by the Company in writing;

• Operation in any body of water or flooded area;

• Carrying passengers or cargo in excess of the maximum capacity stated on the Equipment or disclosed at booking.

4.4 Passenger Capacity. The Renter shall not permit the Equipment to carry more passengers than the stated maximum capacity for the specific unit as disclosed at booking. Overloading the Equipment may cause damage, injury, and constitutes a violation of this Agreement.

4.5 No Modifications. The Renter shall not, and shall not permit any person to, modify, alter, disassemble, add attachments to, or in any way tamper with the Equipment without the prior written consent of the Company. Any unauthorized modification or alteration will result in immediate termination of the rental and full liability for all resulting damage.

4.6 Impairment Prohibition. No person shall operate the Equipment while under the influence of alcohol, any controlled substance, prescription or over-the-counter medication that impairs cognitive or motor function, or any other substance that may impair the operator's ability to safely operate the Equipment. Violation of this provision constitutes a material breach of this Agreement and may constitute a criminal offense under applicable Texas law.

4.7 Smoking and Vaping Prohibition. Smoking, vaping, use of electronic cigarettes, or use of any tobacco or cannabis product is strictly prohibited in, on, or around the Equipment at all times. Violation of this provision will result in a minimum cleaning fee as set forth in Section 7.

4.8 Pets. Animals and pets are not permitted in or on the Equipment unless the Renter has obtained prior written approval from the Company. Approval is subject to the Company's sole discretion and may be conditioned upon additional deposit or fees. Unauthorized presence of animals in or on the Equipment may result in cleaning fees and damage charges as described in Section 7.

5. TEXAS-SPECIFIC LEGAL RESTRICTIONS

5.1 Governing Texas Law. The Equipment provided by the Company is classified as a golf cart or low-speed vehicle and is subject to the provisions of Texas Transportation Code, Chapter 551 (Operation of Golf Carts and Utility Vehicles), as amended. The Renter acknowledges that they are solely responsible for understanding and complying with all applicable state, county, and municipal regulations governing the operation of golf carts.

5.2 Street-Legal Requirements. Golf carts are NOT street-legal on Texas public roads as a default matter of law. Operation of a golf cart on a Texas public road, street, or highway is only lawful when ALL of the following conditions are satisfied:

• The golf cart is properly registered with the Texas Department of Motor Vehicles;

• The golf cart is equipped with all required safety equipment under Tex. Transp. Code §551.404, including but not limited to: headlights, taillights, turn signals, rearview mirrors, and seat belts;

• The applicable municipality or county has enacted an ordinance expressly permitting golf cart operation on specific roads within its jurisdiction; and

• The golf cart is operated only on roads expressly authorized by the applicable local ordinance, typically those with a posted speed limit of 35 mph or less.

5.3 Renter's Compliance Obligation. The Renter is solely and exclusively responsible for determining whether golf cart operation is lawful at the specific location(s) where the Renter intends to use the Equipment, and for ensuring full compliance with all applicable city, county, and state regulations prior to and during operation. The Company makes no representation, warranty, or guarantee regarding the legality of golf cart use at any specific location.

5.4 No Company Liability for Renter Violations. The Company bears absolutely no responsibility or liability for any fines, citations, penalties, impoundments, or legal consequences arising from the Renter's or any authorized operator's failure to comply with applicable laws governing where and how golf carts may be operated. All such fines, costs, and penalties are the sole responsibility of the Renter.

5.5 Special Municipal Jurisdictions. Renter acknowledges that certain municipalities within and surrounding the Greater Houston area — including but not limited to the City of Galveston, the Clear Lake area, and other communities — may have specific local ordinances regulating the use of golf carts on public streets, beaches, seawalls, or designated paths. It is the Renter's sole responsibility to research, understand, and comply with any such local ordinances applicable to the Renter's intended location of use. The Company expressly disclaims liability for the Renter's failure to comply with any such local regulations.

5.6 Equipment Registration Status. The Renter acknowledges that the Equipment rented from the Company may or may not be registered for on-road use. The registration status of each unit, if relevant, will be disclosed in the Booking Confirmation. The Renter shall not represent to any law enforcement officer, property owner, or third party that the Equipment is street-legal or registered for road use unless confirmed in writing by the Company.

6. SECURITY DEPOSIT

6.1 Deposit Requirement. A refundable security deposit is required from all Renters and must be paid at the time of booking. The deposit amount applicable to the Renter's specific rental will be disclosed in the booking process and confirmed in the Booking Confirmation. Deposit amounts typically range from $150 to $500 depending on the type, size, and value of the Equipment reserved. No booking will be confirmed without receipt of the required security deposit.

6.2 Purposes for Which Deposit May Be Applied. The security deposit may be applied, in whole or in part, to cover any of the following charges incurred during the Rental Period:

• Physical damage to the Equipment beyond normal wear and tear;

• Excessive cleaning necessitated by the condition of the Equipment upon retrieval;

• Loss of or damage to accessories, keys, chargers, or other items included with the Equipment;

• Battery depletion beyond what is attributable to normal use;

• Fuel depletion beyond normal use (for gas-powered units);

• Late return fees pursuant to Section 10;

• Fines, penalties, or costs assessed against the Company as a result of the Renter's violation of this Agreement or applicable law; and

• Any other documented charge arising from the Renter's violation of this Agreement.

6.3 Refund Timeline. Subject to the provisions of this Section, the Company will refund the security deposit, or applicable remainder thereof, within five (5) to seven (7) business days following the Company's retrieval and inspection of the Equipment. Refunds will be issued via the same payment method used at the time of booking unless otherwise agreed in writing.

6.4 Itemized Deductions. If the Company withholds any portion or all of the security deposit, the Company will provide the Renter with a written itemization of all deductions, including a description of each charge and the corresponding amount, within the timeframe set forth in Section 6.3. Such itemization may be delivered via email, text message, or written notice at the Company's discretion.

6.5 Deposit Does Not Cap Liability.The security deposit does not represent a cap or limitation on the Renter's total liability. If the cost of damages, losses, or other charges incurred during the Rental Period exceeds the amount of the security deposit, the Renter remains fully liable for the entire outstanding balance. The Company reserves all rights to pursue recovery of amounts exceeding the deposit through all lawful means, including civil litigation.

7. DAMAGE FEES & RENTER LIABILITY

7.1 Full Liability During Rental Period. The Renter assumes full, exclusive, and unconditional responsibility and liability for all damage, loss, theft, or destruction of the Equipment occurring during the Rental Period, from the moment of delivery through the moment of successful retrieval by Company personnel. This liability applies regardless of fault, negligence, or the identity of the person who caused the damage.

7.2 Damage Fee Schedule. The following fee schedule reflects the Company's standard damage charges. Actual charges may vary based on the specific unit, extent of damage, repair costs, and applicable parts availability. All listed ranges are estimates; the Company will assess actual repair or replacement costs and may charge amounts within or beyond these ranges based on documented repair invoices or replacement quotes.

Type of DamageEstimated Fee RangeMinor cosmetic scratches or scuffs$75 – $250Body panel damage / dents$250 – $800Windshield damage (crack, chip, or breakage)$150 – $400Tire damage or flat (beyond normal wear)$100 – $200 per tireUpholstery damage or staining$150 – $500Canopy or roof damage$200 – $600Electrical system or battery damage$300 – $1,500Total loss or theft of EquipmentFull replacement value ($8,000 – $15,000 depending on unit)Excessive cleaning fee (mud, debris, odor, biological matter)$75 – $200

7.3 Obligation to Report Damage. The Renter must immediately notify the Company of any damage, malfunction, accident, theft, or vandalism involving the Equipment as soon as the Renter becomes aware of such event. Failure to timely report damage or loss may result in the Renter being charged the full replacement cost of the affected component or the Equipment as a whole, in addition to any other applicable fees. Reports must be made by phone call or text message to the Company contact number provided at delivery.

7.4 Pre- and Post-Rental Photographic Documentation. The Company photographs all Equipment prior to delivery and after retrieval as a standard part of its rental process. These photographs serve as the primary evidentiary basis for assessing any damage claims. By entering into this Agreement, the Renter acknowledges and agrees that pre-delivery and post-retrieval photographs constitute valid evidence of the condition of the Equipment at the commencement and conclusion of the Rental Period.

7.5 Waiver of Damage Dispute Rights. If the Company's pre-delivery and post-retrieval photographic documentation confirms that damage was sustained during the Rental Period, the Renter expressly waives any right to dispute the existence of such damage and its occurrence during the Rental Period. The Renter retains the right to dispute only the dollar amount assessed for repair or replacement, subject to Company's documented repair invoices or quotes.

7.6 Third-Party Claims. If any damage to the Equipment results in a claim by a third party against the Company, the Renter shall indemnify, defend, and hold harmless the Company from and against any and all such claims, losses, damages, costs, and attorneys' fees to the extent arising from the Renter's use or misuse of the Equipment during the Rental Period.

8. PAYMENT TERMS

8.1 Payment Due Date. The full Rental Fee, together with the applicable security deposit and any disclosed delivery fees, is due and payable at the time of booking, unless an alternative payment arrangement has been expressly agreed upon in writing by an authorized representative of the Company. No booking shall be considered confirmed until all required payments have been received and cleared.

8.2 Accepted Payment Methods. The Company accepts the following payment methods:

• Major credit and debit cards (Visa, Mastercard, American Express, Discover);

• Zelle (to Company's registered Zelle account);

• Venmo (Company business account only); and

• Cash, with prior written approval from the Company. Cash payments may require additional documentation and verification.

8.3 Returned or Declined Payments. Any payment that is declined, returned, reversed, or charged back — including but not limited to returned checks, declined card transactions, or reversed electronic transfers — will result in an administrative fee of $35.00 per occurrence. The Renter remains responsible for the full outstanding balance, including the returned payment fee, and must provide an alternative, valid payment method within twenty-four (24) hours of notification. The Company reserves the right to cancel the booking and retain any nonrefundable amounts if a valid replacement payment is not received within that period.

8.4 Chargebacks. If the Renter initiates a chargeback, dispute, or reversal through their financial institution for any payment made under this Agreement that is not attributable to confirmed fraud or Company error, the Renter shall be responsible for all costs incurred by the Company in disputing such chargeback, including merchant fees, administrative costs, and reasonable attorneys' fees.

8.5 Interest on Outstanding Balances. Any amount owed by the Renter to the Company that remains unpaid beyond ten (10) days from the date of the Company's written demand for payment shall accrue interest at the maximum rate permitted under the Texas Finance Code, from the date such amount became due until the date of full payment.

9. CANCELLATION & REFUND POLICY

9.1 Cancellation — 72 or More Hours Prior to Scheduled Delivery. If the Renter cancels the booking at least seventy-two (72) hours prior to the scheduled delivery time, the Renter will receive a full refund of the Rental Fee, less a $25.00 processing and administrative fee. The security deposit will be refunded in full.

9.2 Cancellation — 48 to 72 Hours Prior to Scheduled Delivery. If the Renter cancels the booking between forty-eight (48) and seventy-two (72) hours prior to the scheduled delivery time, the Renter will receive a fifty percent (50%) refund of the Rental Fee. The security deposit will be refunded in full. Delivery fees, if already incurred, are non-refundable.

9.3 Cancellation — Less Than 48 Hours Prior to Scheduled Delivery. If the Renter cancels the booking fewer than forty-eight (48) hours before the scheduled delivery time, no refund of the Rental Fee will be issued. The security deposit will be refunded in full, provided no costs covered by the deposit have been incurred.

9.4 No-Show / Failed Delivery Due to Renter. In the event of a failed delivery resulting from Renter absence, inaccessibility of the delivery location, or any other reason attributable to the Renter, no refund of any kind will be issued. The security deposit will be retained to cover administrative and logistics costs associated with the failed delivery.

9.5 Company-Initiated Cancellation — Severe Weather. The Company reserves the right, at its sole discretion, to cancel or postpone any scheduled delivery in response to severe weather conditions, including but not limited to tropical storms, hurricanes, significant flooding, or other declared weather emergencies affecting the Greater Houston area. In the event of a Company-initiated weather cancellation, the Renter will receive a full refund of all amounts paid, including the Rental Fee, security deposit, and any delivery fees. The Company's decision to cancel for weather is final and is made in the interest of the safety of Company personnel, Equipment, and the public.

9.6 Renter-Initiated Weather Cancellations. If the Renter chooses to cancel a booking due to weather conditions that do not rise to the level of a Company-declared weather cancellation event, the standard cancellation policy set forth in Sections 9.1 through 9.3 shall apply based on the timing of the Renter's cancellation notice.

9.7 Rescheduling. Each Renter is entitled to one (1) complimentary reschedule of their booking, provided that the reschedule request is submitted at least forty-eight (48) hours prior to the originally scheduled delivery time. The rescheduled date is subject to Equipment availability at the time of the reschedule request. A second or subsequent reschedule request may be subject to a rescheduling fee of up to $50, at the Company's discretion. Rescheduling requests submitted fewer than forty-eight (48) hours before delivery will be treated as a cancellation under Section 9.3.

9.8 Cancellation Procedure. All cancellation and reschedule requests must be submitted in writing via email, text message, or through the Company's designated booking platform, and must reference the Renter's booking confirmation number. Verbal cancellations are not accepted. The effective time of cancellation is the time the written notice is received by the Company.

10. RENTAL PERIOD & LATE RETURNS

10.1 Rental Period. The Rental Period is the period expressly specified in the Booking Confirmation. The Renter's right to use and possess the Equipment is strictly limited to the Rental Period. Any continued possession of the Equipment beyond the conclusion of the scheduled Rental Period — without the Company's express written approval — constitutes unauthorized possession and is subject to late return fees as set forth herein.

10.2 Late Return Fees. In the event that the Renter fails to make the Equipment available for retrieval by the Company at the scheduled pickup time, the Renter will be assessed a late return fee of $50.00 per hour, or any fraction thereof, for each hour beyond the scheduled pickup time that the Equipment remains in the Renter's possession without approved extension. Late return fees will be charged to the payment method on file or deducted from the security deposit.

10.3 Retrieval Without Notice. If the Renter is unavailable, unresponsive, or unable to facilitate the timely retrieval of the Equipment at the scheduled pickup time, the Company reserves the right to retrieve the Equipment without prior notice to the Renter, provided the Equipment is located at or near the originally agreed delivery address. An additional retrieval coordination fee may be assessed in such circumstances. The Company shall not be liable for any inconvenience caused by such retrieval.

10.4 Extensions. Rental Period extensions are not guaranteed and are subject to Equipment availability and Company approval. Any request for an extension of the Rental Period must be submitted to the Company in writing (via text message or email) at least two (2) hours prior to the scheduled pickup time. Extension requests submitted after that threshold may be denied at the Company's sole discretion. Approved extensions will be confirmed in writing and will result in additional Rental Fees at the pro-rated daily or hourly rate applicable to the Renter's booking.

10.5 Obligations Survive Late Return. The Renter's obligations under this Agreement — including liability for damage, loss, and compliance with all operational restrictions — continue in full force and effect for any period beyond the scheduled Rental Period during which the Equipment remains in the Renter's possession, whether or not such extended possession is authorized.

11. EQUIPMENT CONDITION & MAINTENANCE

11.1 Delivery Condition. The Company warrants that it will deliver all Equipment in clean, fully operational condition, with batteries fully charged or fuel tank appropriately filled (as applicable to the unit type), and with all standard accessories included as specified in the Booking Confirmation. The Renter or designated adult recipient is responsible for inspecting the Equipment at the time of delivery and noting any pre-existing damage or deficiencies on the delivery form provided by the Company. Failure to note pre-existing conditions at the time of delivery may result in such conditions being attributed to the Renter.

11.2 Renter's Maintenance Obligations. During the Rental Period, the Renter is responsible for:

• Keeping the Equipment reasonably clean and free from excessive dirt, mud, sand, food, beverages, and debris;

• Ensuring the Equipment is not left unsecured or unattended in a location that exposes it to risk of theft, vandalism, or weather damage;

• Returning the Equipment in substantially the same condition as received, subject only to normal wear and tear; and

• Safeguarding all keys, charger cables, and accessories provided with the Equipment.

11.3 Prohibited Renter Maintenance Activities. The Renter shall not, under any circumstances:

• Attempt to repair, service, or perform maintenance on the Equipment without the express written authorization of the Company;

• Attempt to jump-start the Equipment using any external power source not provided or approved by the Company;

• Charge the Equipment's battery using any charger or charging method other than the charger provided by the Company; or

• Refuel the Equipment with any fuel type other than what is specified by the Company or indicated on the Equipment.

11.4 Equipment Malfunction or Breakdown. In the event the Equipment experiences a mechanical failure, electrical malfunction, or operational issue during the Rental Period, the Renter must immediately contact the Company by phone at the number provided in the Booking Confirmation. The Renter must not abandon the Equipment at any location other than the designated delivery address. Abandonment of Equipment may result in substantial additional charges, including retrieval fees and any damage resulting from abandonment. The Company will make reasonable efforts to resolve reported malfunctions in a timely manner, but does not guarantee on-site repair capability during the Rental Period.

11.5 Normal Wear and Tear. The Company acknowledges that minor, normal wear incidental to ordinary golf cart use is expected and will not be charged to the Renter. "Normal wear and tear" means superficial, minor soiling from ordinary use that is remedied by routine cleaning, and does not include significant dirt accumulation, staining, structural damage, or damage attributable to prohibited uses.

12. PROHIBITED PERSONS & OPERATOR RESTRICTIONS

12.1 Authorized Operators Only. Only those individuals who are identified and authorized at the time of booking may operate the Equipment. The Renter must disclose at the time of booking all individuals who are expected or likely to operate the Equipment during the Rental Period. The Company may request and record the names of authorized operators.

12.2 No Subleasing or Transfer. The Renter expressly agrees not to sublease, lend, assign, or transfer the Equipment or any right of possession or use thereof to any third party who was not disclosed to the Company at the time of booking. Any undisclosed transfer of possession or use of the Equipment constitutes a material breach of this Agreement.

12.3 Immediate Termination for Violation. Upon discovery of any violation of this Section 12, including but not limited to unauthorized operation, subleasing, or use by a person who does not meet the minimum age requirements, the Company reserves the right to immediately terminate the rental, retrieve the Equipment without advance notice, and forfeit all or part of the Rental Fee. No refund will be issued for early termination resulting from a Renter violation under this Section.

12.4 Renter Liability for Unauthorized Operators. Regardless of whether the Renter was personally present during any unauthorized operation, the Renter remains fully and personally liable for all damage, injury, costs, or legal consequences arising from the operation of the Equipment by any unauthorized person or by any person who does not meet the minimum age requirements set forth in Section 3.

13. PRIVACY & DATA

13.1 Information Collected. In connection with the booking process and execution of this Agreement, the Company collects and retains the following categories of information from Renters: full legal name; mailing and delivery address; phone number; email address; payment information (processed securely through applicable payment platforms); government-issued identification information; and any other information voluntarily provided by the Renter in connection with the booking.

13.2 Use of Information. The Company uses collected information solely for the following purposes: (a) processing, confirming, and managing the Renter's booking; (b) communicating with the Renter regarding delivery, retrieval, and rental logistics; (c) processing payments and security deposits; (d) enforcing the terms of this Agreement; and (e) as required by applicable law or legal process.

13.3 Non-Disclosure to Third Parties. The Company does not sell, rent, trade, or otherwise disclose the Renter's personal information to unaffiliated third parties for marketing or commercial purposes. The Company may share information with third-party service providers (such as payment processors) solely to the extent necessary to fulfill the purposes described in Section 13.2, and only with providers who agree to maintain the confidentiality of such information.

13.4 Communication Consent. By completing a booking with the Company, the Renter expressly consents to being contacted by the Company via phone call, SMS/text message, and email regarding matters related to the Renter's current or future rental(s), including booking confirmations, delivery updates, damage assessments, and payment notices. This consent is not a condition of any purchase and may be revoked by providing written notice to the Company; however, operational communications related to an active rental may not be suppressible.

13.5 Privacy Policy. For additional information regarding the Company's data practices, please refer to the Company's Privacy Policy, available upon request or on the Company's website.

14. LIMITATION OF LIABILITY

14.1 Cap on Company Liability. To the maximum extent permitted by applicable Texas law, the Company's total aggregate liability to the Renter for any claim arising under or related to this Agreement, including claims of Company negligence or breach, shall not exceed the total Rental Fee actually paid by the Renter for the specific Rental Period giving rise to the claim.

14.2 Exclusion of Consequential and Incidental Damages. Under no circumstances shall the Company be liable to the Renter or any third party for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to this Agreement or the Renter's use of the Equipment, including but not limited to: loss of enjoyment, loss of revenue, loss of business opportunity, personal inconvenience, or emotional distress. This exclusion applies regardless of whether such damages were foreseeable or the Company was advised of their possibility.

14.3 No Liability for Renter's Legal Non-Compliance. The Company expressly disclaims all liability for any loss, injury, damage, fine, citation, or legal consequence arising from the Renter's failure to comply with applicable federal, state, county, or municipal laws, regulations, or ordinances governing the operation of golf carts or low-speed vehicles, including but not limited to those referenced in Section 5 of this Agreement.

14.4 No Liability for Third-Party Acts. The Company shall not be liable for any loss, damage, or injury caused by the acts or omissions of third parties, including other persons present at the Renter's event or venue, or for theft, vandalism, or damage to the Equipment caused by persons other than the Renter or authorized operators during the Rental Period — except that such events do not reduce the Renter's liability for the Equipment as set forth in Section 7.

14.5 Indemnification. The Renter agrees to indemnify, defend, and hold harmless Houston Cartworks LLC, its members, managers, employees, agents, contractors, and successors from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way related to: (a) the Renter's use or misuse of the Equipment; (b) any injury to persons or property caused by the Equipment during the Rental Period; (c) the Renter's violation of this Agreement; or (d) the Renter's violation of any applicable law or ordinance.

15. DISPUTE RESOLUTION & GOVERNING LAW

15.1 Governing Law. This Agreement shall be governed by, construed, and enforced exclusively in accordance with the laws of the State of Texas, without regard to its conflict of law principles or provisions.

15.2 Venue. The exclusive venue for any legal action, proceeding, or litigation arising out of or related to this Agreement shall be the state or federal courts of competent jurisdiction located in Harris County, Texas. Both Parties expressly consent to personal jurisdiction in such courts and waive any objection to venue in Harris County, Texas on the basis of inconvenience or otherwise.

15.3 Good-Faith Resolution. Before initiating any formal legal proceeding, the Parties agree to make a good-faith effort to resolve any dispute arising under this Agreement through direct negotiation. Either Party wishing to invoke this process shall notify the other Party in writing, describing the nature of the dispute and their proposed resolution. The Parties shall have fifteen (15) days from the date of such notice to attempt in good-faith to reach a mutually acceptable resolution before either Party may proceed to formal dispute resolution.

15.4 Statute of Limitations. Any legal claim or cause of action arising out of or related to this Agreement must be filed within one (1) year of the date of the incident, event, or breach giving rise to the claim. Any claim not filed within this period shall be permanently time-barred, regardless of any longer limitations period that might otherwise apply under applicable law. Both Parties expressly agree to this shortened limitations period as a material term of this Agreement.

15.5 Attorneys' Fees. In the event that any legal action is brought to enforce the terms of this Agreement, the prevailing Party shall be entitled to recover its reasonable attorneys' fees, court costs, and other litigation expenses from the non-prevailing Party, to the extent permitted by Texas law.

16. SEVERABILITY & ENTIRE AGREEMENT

16.1 Severability. If any provision, clause, or portion of this Agreement is found by a court of competent jurisdiction to be invalid, void, unenforceable, or contrary to applicable law, such provision shall be deemed modified to the minimum extent necessary to make it enforceable, or, if it cannot be so modified, shall be severed from this Agreement. The remaining provisions of this Agreement shall continue in full force and effect and shall not be affected or invalidated by the removal or modification of any single provision.

16.2 Entire Agreement. This Agreement, together with the Booking Confirmation and any written addenda or amendments expressly incorporated herein, constitutes the entire agreement between the Parties with respect to the subject matter hereof, and supersedes all prior and contemporaneous discussions, representations, understandings, negotiations, and agreements — whether oral or written — between the Parties relating to such subject matter.

16.3 No Oral Modifications. This Agreement may not be amended, modified, supplemented, or waived, in whole or in part, except by a written instrument signed by an authorized representative of the Company and the Renter. No oral statement, verbal agreement, or course of conduct shall be construed as an amendment or waiver of any provision of this Agreement.

16.4 No Waiver. The Company's failure to enforce any provision of this Agreement on any occasion shall not be construed as a waiver of that provision or of the Company's right to enforce it on any future occasion. All rights and remedies of the Company under this Agreement are cumulative and not alternative.

16.5 Headings. Section headings contained in this Agreement are for reference and convenience purposes only and shall not affect the interpretation or construction of any provision herein.

17. CONTACT INFORMATION

For all inquiries, notices, damage reports, extension requests, cancellation requests, or other communications required or permitted under this Agreement, please contact Houston Cartworks LLC using the information below. All formal notices must be submitted in writing.

Contact MethodDetailsCompany NameHouston Cartworks LLCMailing Address9638 Pink Lotus Ct, Houston, TexasPhone / Text(331) 806-8776Email Addresshoustoncartworks@gmail.comWebsitehoustoncartworks.comBusiness HoursMonday to Friday, 9:00am to 5:00pm Central — Response within 24 hours on business days

RENTER ACKNOWLEDGMENT & SIGNATURE

By signing below, the Renter affirms and agrees to each of the following:

• The Renter has read this Agreement in its entirety and fully understands all of its terms and conditions;

• The Renter agrees to be bound by all terms and conditions set forth in this Agreement;

• The Renter is at least eighteen (18) years of age and is legally authorized to enter into this Agreement;

• All information provided to the Company at booking is true, accurate, and complete; and

• The Renter acknowledges that this Agreement is legally binding and enforceable under the laws of the State of Texas.

Renter Name (Print)Date SignedRenter SignatureDate of RentalRenter Phone NumberDelivery Address

For Company Use Only:

Company Representative (Print)TitleCompany Representative SignatureDate

Houston Cartworks LLC | Terms and Conditions of Service | Last Updated: August 2026

Governing Law: State of Texas | Venue: Harris County, Texas | All Rights Reserved.

This document is a legally binding agreement. Unauthorized reproduction or modification of this document without the written consent of Houston Cartworks LLC is prohibited.

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